client testimonials

Client Testimonials

Client: Robert J. Lee, Ph.D, Executive Coach and Management Consultant
Job: Provide technical support and maintenance for a small office

What Bob had to say:
"Jenna is an absolutely great IT support person. She’s really knowledgeable, and has always been prompt and easy to work with. I have nothing to worry about when I know that Jenna is on the job!"

Client: Lauren Braun Costello, Chef, Food Stylist, Culinary Instructor, Author
Job: Create site which would be easy for her to update and maintain regularly, May 2009
Site: thecompetentcook.com

Note: Lauren is one of my longest-term clients. I created her first website – gothamcaterers.com – back in 2002. When she closed her catering business and published her first book recently, I was flattered that she wanted my help with her next website!

What Lauren had to say:
"Jenna Gates is easily the most efficient person I have ever worked with in any industry. She tackles problems thoughtfully, and always provides cost-effective solutions. Best of all, she makes herself available. She can make things happen in literally minutes, and she is not afraid to teach her clients how to be self-sufficient. That’s why people like me keep going back to Jenna for all their web project needs. No one can get the done job better."

Client: Robert Harden, Owner, Extremely-Fit.com
Job: Configure new blog to be search engine friendly; import and configure existing content, December 2008
Site: extremely-fit.com/fitness-tips/

What Robert had to say:
"I’m like everyone else. I have a website and I need traffic. This in itself can be overwhelming. There are so many things to do, and get done. A very important part of that process was a blog. I had another means for submitting and displaying articles, but it just wasn’t working out. I asked a friend of mine if he knew anyone who could help and he pointed at Jenna.

From the moment I contacted her by email, I was at ease. She was knowledgeable, helpful, and quick to work. But not just anyone can satisfy a very particular person, me. Unless, of course, that person is very particular as well. She paid close attention to detail, which is exactly what I need. She understood that I needed and expected the best, and she performed perfectly. Jenna has already been paid for her time and services, which I am thrilled with, but she is still answering my questions.

If you have a website, you need changing content and updated material. You then need that material to be searchable on the Internet. Jenna can make this one less thing you have to worry about, and you can focus on other business. I can’t say enough nice things about her."

Client: Jennifer Kirkwood, Chief Executive Diva of La Dolce Diva Bath, Body and Home
Job: Create a blog to complement existing e-commerce site, September 2008
Site: ladolcedivainc.com/thesweetlife/

What Jennifer had to say:
"To blog or not to blog? There is no question, you must blog. In today’s e-commerce world, blogging is an essential way to market to your existing and potential customers.

As a small business owner, there are so many things I have to learn how to do myself, this seemed like one more impossible task. Then I thought hey! Hire someone. I contacted my web designer and he put me in touch with Jenna Gates.

I had already done hours of searching and filling out quote requests for blog designers I found online with no satisfactory response as to timing of start, design elements beyond a template, or reasonable budget.

I emailed Jenna and received a response the same day. We were able to work out a project outline, timeline, design features and cost within a few emails. I immediately felt like she “got” exactly what I was looking for and what I needed even better than I did.

I am totally happy with the results of Jenna’s work and her ongoing tweaking of my blog, at my request, and patience in her tutelage of my learning the blogging process.

She is fun, efficient, open to suggestions, has a great design aesthetic and the technical knowledge to implement it. All this at a fair price with a great attitude.

The whole point of a blog is to stand out from the crowd and convey your identity- why would you use a generic template when you could have a custom designed masterpiece!"

Client: Harriet Katz, DSW, LCSW professional and personal coach
Job: Create a website and blog, import existing blog and podcast content, January 2008
Site: harrietkatz.com

What Harriet had to say:
"Jenna is a real find! Her work is wonderful. First, she gets a good feel for what you want your site to communicate. Then, she will play with ideas until you, the client, are happy. Her process is great. She is realistic about time. She delivers right on time. Now that it’s done, I love my website. Most importantly, Jenna has a cute sense of humor."

Client: Cathleen Schine, Author
Job: Create blog and site to promote books, November 2006
Site: cathleenschine.com

What Cathy had to say:
"Jenna Gates not only created a beautiful website and blog for me, advising me with insight and imagination about what I needed to include, she also somehow seemed to know what I wanted on it– what I wanted it to look like, even what colors I liked– way before I did. As if that were not enough, Jenna patiently, clearly and with great good humor taught me, a techno-dolt, how to use it. A process I was dreading turned out to be a lot of fun. The end product is something I take pleasure in every day. And she rescues dogs! Thank you, Jenna!"

Client: Liz Keefe, Executive Director, American Globe Theatre
Job: Create site to showcase Off-Broadway theatre company, September 2005
Site: americanglobe.org

What Liz had to say:
"Jenna designed a website for our theater company that is professional looking and at the same time reflects who we are as an organization. We continually receive comments about how it stands apart from other websites in our field. The main thing everyone remarks on is how it is so user-friendly and easy to navigate."